Contact Us
Contact
If you have any questions about our products or your order, a complaint or problems using the online designer, our support team will be happy to help and advise you.
Haven’t you found anything suitable while shopping? We would also be happy to provide you with a customised offer based on your personal requirements. Simply write to us, and together we will find a solution for you!
Contact the Print Pioneer service team, Mon. to Fri., 9 am to 5 pm, via the following contact details:
- Email: service@printpioneer.uk
- Contact form: Write a message
For enquiries outside business hours, please use our Contact form. We will process your message as quickly as possible.
Product complaint
Return address
Once the return of your product has been agreed, please send it to the following address::
RETOURE Printpioneer.com
PPS. Digital GmbH
Grenzgrabenstraße 6
13053 Berlin
Germany
You can use this form to exercise your right of withdrawal for items that are eligible for withdrawal. If you only wish to withdraw from the purchase of individual items in your order, please specify them in the message field. Otherwise, we will treat your withdrawal as applying to the entire order.
Nach dem Absenden erhalten Sie automatisch eine Eingangsbestätigung per E-Mail. Diese bestätigt zunächst nur den Eingang Ihrer Widerrufserklärung. Ob für die Bestellung bzw. die genannten Artikel ein Widerrufsrecht besteht und wie der Widerruf weiter bearbeitet wird, prüfen wir anschließend.
Please note: There is no right of withdrawal for custom-made products (section 312g(2) no. 1 of the German Civil Code [BGB]).